Frequently asked questions
Have a question for us? We have answered some of our most frequently asked questions below. If this is not what you were looking for then we're only a phone call away, so why not call us on 0800 0075 864?
What are your hours?
Tru Guard Home Improvements Limited operates Monday to Friday 9AM - 5PM, Saturday 9AM - 3PM and are closed for business on Sunday. Please feel free to message us outside our business hours and we will respond as soon as possible.
Which areas do you cover?
Our business is located in Ipswich, and we offer our service throughout the whole of Suffolk and the surrounding areas. For larger projects we also travel outside of Suffolk, so please feel free to contact us if you wish to discuss a project in detail.
What home improvement services do you offer?
We offer a wide range of home improvement services. We have put together a list on our services page, however we can offer much more than this. If you are looking for a home improvement service you don't see listed, its likely that we can still help. Feel free to contact us to discuss.
How is it best to contact you?
There are several ways you can get in touch, so find the contact method that best suits you! We do recommend though that if your query is urgent that you call us, as replies to messages and emails will often take longer.
Can you provide references?
We have a wide range of reviews from various jobs in the area, you can view those reviews here. Our reviews range from small projects lasting a few hours, to larger jobs lasting several days. We can also provide additional references on request, and show you some of our recently completed projects if required.
How long will my project take?
No two home improvement projects are the same. Once we have looked at your specific job we will be able to give you a proposed start date and tell you how long the project will take to complete.